| 1. |
Deliveries are
normally made within 2-3 working days . We use
nationally renowned couriers for delivery. If
you have mentioned a specific delivery date which
is less than the normal delivery time, we will
try our best to deliver the same but cannot guarantee
the delivery. We do not deliver to villages and
we don't accept orders without pincode and towns
which are not serviceable by couriers |
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| 2. |
All prices are in US Dollars.
CCNow is our authorised online retailer. They
accept American Express, Visa, Master and Discover
credit cards. freshpetalsindia.com is not responsible
for any kind of mishandling of credit card information
given to CCNOW, the authorized online retailer,
for the order placed. |
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| 3. |
In case no one is available
to take delivery of the gift, we shall make a
reattempt for delivery, if than too the gift is
undeliverable, no refund shall be made. |
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| 4. |
In case of the date of delivery
being a national holiday, the delivery will be
made a day before the advised date. |
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| 5. |
The gifts delivered to the
recipient will be generally as per the description
of the article and as per the picture chosen by
the customer. There may be variations in appearance
and colors especially in the perishable goods
like flowers, cakes and chocolates and Indian
Sweets. |
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| 6. |
Delivery will be presumed
to be made if any person at the specified address
accepts the item on behalf of the receiver. No
Claim for Non Acceptance of the Gift Items shall
be entertained. |
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| 7. |
We grant 100% money back
guarantee for all items if there is any complaint
with regard to products and services except high
value items. |
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| 8. |
We encourage you to give
us the telephone number of the recipient. This
will help us to verify the address in case it
is found to be incomplete |
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| 9. |
Checkout procedure
Next to each product, an "add
to cart" button has been provided. Click
on this button to purchase that product and add
it to your shopping cart. You can continue shopping
and adding more products to your shopping cart.
To complete the shopping, click on "Checkout"
button. You can now view all the items you have
selected for purchase. You have the option to
delete any item or to increase the quantity for
any item. The total amount shown here is the amount
that will be charged to your credit card.
At the time of checkout, please
observe the following instructions while filling
the shipping details form: - In the "shipping
to" field, please choose the "all other
countries" option - In the "shipping
address" field, please enter the address
of the recipient - In the " special instructions
field", please enter the date on which you
want the gift to be delivered |
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| 10. |
Sending a message
with your gift
After checking out, you will
be able to view a form. Under special Instructions
you can type a message that will be sent to the
recipient of the gift. |
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| 11. |
freshpetalsindia.com shall
try level best to deliver the goods at the specified
date. However, if delivery does not take place
at the specified date (which is highly unlikely)
due to some unavoidable circumstances, we shall
deliver the item at the earliest and in this case,
no refund will be asked for. |
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| 12. |
freshpetalsindia.com does
not, in any way claim ownership or right over
the trademark, Brand and Company name used at
this web site, which are owned by their respected
owner/Companies.Referance to these products and
company trademarks are used solely for the purpose
of identifying the product supplied at this web
site. |
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| 13. |
freshpetalsindia.com will
deliver the same exactly the same gifts displayed
on its web site and from the same sources as indicated.
However in certain unavoidable circumstances arising
due to non availability of product from the indicted
sources, it reserve the right to change the source
and deliver approximately similar kind of product.
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